Barista is an Italian word and means barkeeper or waiter. The Barista is a specialist for handling the espresso machine and preparing coffee beverages. He/she has close contact with ehe guests and therefore excellent customer service skills are required. A positive attitude is also needed to ensure the return of customers. The Barista is responsible for honoring each and every customer by providing excellent customer service: He/she e.g. is responsible for educating customers about our premium organic coffees and teas.
The Barista is a true professional that fulfills any additional duties the Café Manager, Assistant Manager, or Shift Leader assigns.
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