Are you looking for a job as a rooms division manager? We do not only offer numerous jobs in the hospitality-, gastronomy- and tourism-industry, but also provide the most important information around your dream job to you.
Your dream job is to work in the hotel industry? You are well organized, stress resistant and always keep an overview even in stressful situations? Then a job as rooms division manager is just right for you.
The rooms division manager is responsible for Executive Housekeeping and Front Office. He/she manages the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Management.
In addition to the atmosphere conveyed by hotel reception halls, the appearance and daily work of the hotel receptionists are decisive for the immediate impression that hotels leave on their guests. Hotel receptionists and their team at the reception are not only the proverbial calling card of the respective hotel and are not only jointly responsible for the subjective well-being of the guests, but also for the objective satisfaction with the service of the hotel.
Creating the basis for this is the primary concern of the rooms division manager.
The rooms division manager is not only responsible for the accommodation department with a focus on reception, but he ensures smooth processes and high compliance in terms of guest relation, housekeeping and reservation standards, for example in larger hotels.
As a rooms division manager, you take over management responsibilities and lead the whole reception team. In addition, you are responsible for the deployment of personnel, so you need to make sure there is sufficient and competent personnel to guarantee the satisfaction of the guests.
You also have to train your staff in terms of special guests, for example foreign business people or celebrities, if you are working in a large or international hotel.
Other spheres of responsibility include for example planning of budgets and personnel, strong cooperation with the sales department, organization of department trainings, coordination of the service and vacation planning, monitoring the work of service personnel, hotel security, quality assurance and compliance in terms of special guidelines and hiring new employees.
The necessary requirements you have to fulfill to be a rooms division manager are a completed training in the hotel industry (this may also be a hotel management school degree), several years of professional experience in any front office area and good foreign language skills. In addition, very good manners are assumed.
Furthermore, international experience and good IT knowledge are desirable, as you have to work with several programs to for example plan and prepare budgets and personnel.
As a rooms division manager, you have to be stress resistant, because the hotel industry can be exhausting, especially when there is an additional restaurant in the hotel. During rush hours, you must always keep an overview of both processes and staff so that guests are always satisfied. Organizational skills, friendliness and competence are necessary in this industry. As a rooms division manager, you should also ensure that your appearance is well groomed, as you are always in contact with guests and should make a good impression. You represent the hotel.
To be able to fulfil these tasks in your job as a rooms division manager, the ability to work in a team and characteristics like flexibility and steadiness are indispensable. In addition, in this position and job, good assertiveness is very important, because giving tasks and instructions requires reliable implementation in order to maintain an overview of the processes.
What salary can you expect as a rooms division manager?
The salary or income of a rooms division manager varies according to experience, country or region, size of company and subordinate team. As an example, someone who is 30 years old and works in a hotel with around 100 employees, has an income of around 2400 Euros per month.
Your salary as rooms division manager can range from €41,627 to €75,260 per year, depending on company size, experience and region. As you can see, you have good prospects for advancement in this profession!
As rooms division manager you can work anywhere, because many hotels in every city or region are constantly looking for competent and reliable staff and therefore offer several jobs. For example, you could find jobs as a rooms division manager at the Hilton Hotels & Resorts, or at the Marriott Hotel in Berlin. Your dream job as rooms division manager is versatile and varied – you have the chance to prove your skills day after day and bear a great responsibility in your job. This job will never bore you, because you are in contact with different people every day.
Find out what a Reservation Manager, a Concierge or a Guest Relation Manager is doing.
