Guest Relation Officer/Manager

Depending on a hotel´s size and structure some companies appoint someone for "Guest Relation" tasks or employ a team, led by the Guest Relation Manager.

Guest Relationship Management is tailored specifically for the hospitality industry and is very complex.

A Guest Relation Manager or his/her team cares for the guests. Personal greetings, providing assistance with the guests' questions and developing a list of the guests´ particularities belongs to the scope of a Guest Relation Officer/Manager.

Jobs as Guest Relation Agent