The Assistant Front Office Manager is responsible for assisting the Front Office Manager. His/her assistance includes leading and managing all sections of the Front Office Department in order to ensure the highest standards.
An AFOM monitors the Front Office employees to make sure all guests receive prompt and personal recognition. He/she takes care of the front desk operation including guest registration, room assignment and check-out procedures.
Furthermore an Assistant Front Office Manager assists the Front Office Manager in employee related matters such as evaluations and consulting.
