The General Manager is the head of a hotel. He/she is responsible for all hotel operations by proving and implementing developed strategies and services. He/she works very close with managers or directors of the different departments. Within this responsibility he/she has to account for needs of owners, employees and guests.
Basically he/she develops and implements business strategies for the hotel in accordance with the company’s philosophy and standards. His/her aim is to maximize revenue by developing and implementing sales, marketing, booking and revenue plans.
The General Manager is responsible for all activities of his/her hotel.
