Tour Guide / Salesperson / Customer Happiness Specialist (m/f)

MálagaFull Time03/14/2019
company profile  Save


Chocolate is one of the most versatile, multi-faceted subjects, and touches on so many different areas (e.g., gastronomy, culture, geography, history, environmental & wildlife conservation, chemistry, ethics, etc.). 
Visitors to Mayan Monkey Mijas are offered free guided tours of the chocolate museum and factory, samples of delicious freshly made organic & ethically sourced chocolate and ice cream, as well as the opportunity to take part in a number of exciting chocolate-making workshops. 


Your tasks

- Greeting visitors, and adapting to their different nationalities, ages & interests 
- Delivering an informative, factually accurate, interactive & entertaining tour 
- Identifying the needs & desires of each visitor in order to offer a tailor-made customer experience 
- Ensuring your customers leave with a bigger smile than the one they arrived with! 


Your profile


Minimum qualification: Without qualification
Experience: 1 year
Professional category: Employee
Residence: vacant province
Essential language: English - Bilingual


- You’re high energy, friendly and approachable with first class communication skills. 
- You have an excellent spoken command of both English and Spanish. 
- You have a passion for knowledge, and a flair for sharing it with others. 
- You're committed to providing outstanding customer happiness. 
- You're self-motivated, have an ability to think on your feet and are keen to succeed. 
- You thrive in a dynamic work environment 
- You are available to work weekends, late nights (July/August only), bank holidays & school holidays (Christmas/ Easter/ Half-Term) . 

- Passion for responsible business, and the desire to use your professional presence to create social and environmental change. 
- Prior experience of working in a customer-facing/ sales role 
- Passion for good quality food 
- Fluency in other languages. 

Interested? Sound like you? 
We look forward to receiving a written introduction telling us why you'd like to join the team!!!

- Full-time contract (initially temporary, then graduating to permanent). 
- Immediate start 
- Highly competitive pay (combination of an hourly rate, sales commission & performance bonus). 
- 30 days paid holiday per year (holiday period: November - April). 
- Paid bank holidays 
- Daily freebies & special team discounts on workshops and all products made by Mayan Monkey Mijas 
- Great work environment, where you work side by side alongside a team of high-energy, friendly multicultural colleagues 
- Intense job satisfaction ("the day you start to do what you love is the last day you work for a living!") 



Matching jobs by mail

We may email you about similar HOTELCAREER services that will help in your job search and market research surveys. You may unsubscribe at any time.

By clicking the button, you agree to the Terms of Use.
Read our Data Protection Policy here.