Assistant Restaurant Manager (Lobby Lounge)

DubaiFull Time01/15/2021

PURPOSE

The Assistant Restaurant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the Restaurant Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards.


DUTIES/ RESPONSIBILITIES

  • Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
  • Ensure that tables are arranged and set up accordingly
  • Ensure that service stations are correctly arranged and set-up
  • Ensure that all staff are familiar with correct billing procedures
  • Maintain all equipment in good condition and ensure staff are trained to handle all of it.
  • Arrange daily meetings for staff/attend daily meetings
  • Ensure up-to-date training materials are circulated to relevant staff
  • Ensure small groups of VIP guests are catered for according to Palazzo Versace standards
  • Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
  • Conduct and attend all meetings in absence of managers
  • Ensuring that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
  • Communicate outlet performance to Manager and senior management
  • Creating and executing plans for department sales, profit and staff development
  • Ensure all staff seek to reduce loss and maximize profitability wherever possible
  • Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
  • Identify and carry out any specific training and development needs among the team
  • Ensure the performance of staff is accurately managed, assessed and acted upon
  • Ensure guests preferences are remembered by staff and delivered on
  • Ensure all relevant supervisors are trained to take reservations
  • Ensure greeting, seating and taking orders by staff are all done to Palazzo Versace standards
  • Be aware of outlet up-selling strategy and communicate to all relevant staff
  • Ensure food and beverages are presented to guests according to Palazzo Versace standards
  • Ensure guests’ satisfaction is met by every member of staff
  • Ensure staff know how to handle special requests and VIPs

QUALIFICATIONS

  • Minimum of 3-4 years’ experience in a similar capacity in a 5* luxury environment lobby lounge
  • Worked previously in F&B service
  • Well versed in English and Arabic language


This job was originally posted as www.catererglobal.com/job/91632650

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