JOB PURPOSE: 
To effectively manage and develop all Housekeeping services ensuring the highest standards of cleanliness, presentation and guest care

Requirements: 

• pervious experience in a similar position within a 5* hotel
• excellent communication skills
• good knowledge of the Italian and English language
• organizational skills
  

SPECIFIC DUTIES

• To ensure full knowledge Leading Hotels of the World Quality Standards in order to monitor consistent delivery of agreed product and services standards
• To ensure that the Housekeeping department standards are regularly refreshed, trained, implemented when necessary, monitored and audited
• To be responsible for the day to day management operation of the housekeeping department
• To cooperate and contribute to a preventative maintenance programme together with the Maintenance department
• To ensure all maintenance defaults are reported, monitored and followed through.
• To ensure all aspects of the departmental administration are carried out and kept up to date in order to provide an efficient organisation
• To be responsible for the purchase of all goods necessary for the HSKP Operations
• To be responsible for the organisation of Housekeeping stocktaking at agreed intervals.
• To set-up and maintain Housekeeping Security procedures, especially in relation to stock and keys.
• To liaise with the  Front of House and Maintenance team in order to monitor guest’s satisfaction
• To act as a full member of the Management team and to carry out Management duties delegated to you by the General Manager and Resident Manager.
• To co-operate and communicate with your colleagues, Supervisors, Head of Department and Management to ensure effective department team work and high morale.
• To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Manager.
• To act as a full member of the Management team and to carry out Management duties delegated to you by the General Manager, Resident Manager and Rooms Division Manager.

SEND C.V. TO: selezione@hotelhassler.it