The bright and modern Crowne Plaza Brussels Airport hotel is your peaceful retreat in the Corporate Village, 5 minutes by shuttle from Brussels Airport. FREE WIFI anytime, anywhere.

Arrive at the calm oasis of Crowne Plaza Brussels Airport, surrounded by rolling lawns and a serene lake dotted with birds and ducks, to enter the light-filled, 6-storey atrium. The elegant ambiance of the Lobby is defined by clean lines and sleek furniture, which you'll find with added warmth in your stylish room or Suite,

Stroll to nearby companies in the Corporate Village. Crowne Plaza Brussels is a short drive from the Brussels ring road, and you can leave your vehicle in our car park. Catch the shuttle from the hotel to Brussels Airport, where trains connect to the City Centre in 20 minutes.

You can host events for up to 350 in our 16 meeting rooms and share Belgian beers afterwards in the dark wood surrounds of The Bar. Toast business success over succulent lobster or steak at our gastronomic Restaurant, or upgrade to Club level to challenge colleagues on the Wii in our exclusive Sky Lounge. Reflect on a stay worth celebrating in the Fitness Centre's sauna or steam room.

F&B Internship (m/f)

JOB TITLE:                                     Food and Beverage Attendant

AREA/DEPARTMENT:                 Food and Beverage

HOTEL LEVEL:                             I - V

REPORTS TO:                                Shiftleader Restaurant

POSITIONS SUPERVISED:                        Nil

JOB SCOPE: Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment and assisting with the preparation of service.  Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service.

KEY RELATIONSHIPS:               Other F&B Staff

Key Requirements

§  Mise en Place and Food Preparation

§  Assist with receiving and storage of goods

§  Clean and maintain equipment and premises

§  Maintain hygienic standards and procedures

§  Assist with the preparation of functions and service

§  Assist with cellar operations

§  Assist with the preparation of an outlet for service including:

o   Cleaning of equipment

o   Sorting of stores equipment

o   Cleaning and maintaining glassware for service

o   Cleaning and maintain flatware for service

o   Cleaning and maintain china for service

o   Preparing waiter stations

o   Preparing buffet service

o   Preparing service equipment and materials

o   Assisting with table preparation

 

§  Establishes and maintains effective employee working relationships

§  Attends and participates in daily briefings and other meetings as scheduled

§  Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

§  Communicates to his/her superior any difficulties, guest comments and other relevant information 

§  Attends and participates in training sessions as scheduled

 

Self Management

§  Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook 

§  Comply with Company Grooming Standards

§  Comply with Time and Attendance Policies

§  Actively participate in training and development programs and maximise opportunities for self development   


Customer Service

§  Demonstrate service attributes in accordance with industry expectations and company standards including:

§  Being attentive to Guests

§  Accurately and promptly fulfilling Guests requests

§  Anticipate Guests needs

§  Maintain a high level of knowledge which affects the Guest experience

§  Demonstrating a ‘service’ attitude

§  Taking appropriate action to resolve guest complaints

 

§  Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers


Health, Safety and Security

§  Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

§  Familiarise yourself with emergency and evacuation procedures

§  Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager

 

General

§  Comply with the Company’s Corporate Code of Conduct

§  Familiarise yourself with the company values and model desired behaviours

§  Perform tasks as directed by the Manager in pursuit of the achievement of business goals

 

 

 

University  agreement/ convention required! 

Crowne Plaza Brussels Airport
Leonardo Da Vincilaan 4, 1831 Diegem, Belgium

Phone: +32 2 416 33 36

E-Mail: bruzm.job@ihg.com
Internet: www.crowneplaza.com

Contact person: Mrs Stéphanie Vancutsem