Rooms Division Manager
The Rooms Division Manager is responsible for Executive Housekeeping and Front Office. He/she manages the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Manager.
A Rooms Division Manager is directly reporting to the General Manager or the Deputy Manager. The position’s main duties are divided in spot checking of hotel rooms to ensure standards, authorizing all leave schedules or ensuring control of expenditures as well as budgets set. A RDM attends weekly executive and sales meetings as well as the General Manager’s briefings with Front Office and Housekeeping.
For that a Rooms Division Manager needs clear, concise written and verbal communication skills at his/her disposal, as well as strong organizational, excellent time management skills and technical skills.